Terms of Service – Bookeeping.ai
1. Introduction
Welcome to Bookeeping.ai ("the Service"), provided by Devi AI LLC ("we," "us," or "our") located at 1309 Coffeen Avenue, Sheridan, WY 82801. These Terms of Service ("Terms") govern your use of our AI-powered bookkeeping tool.
By using our Service, you agree to be bound by these Terms. If you do not agree, you must stop using the Service.
2. Description of Service
Bookeeping.ai is an AI-powered platform that assists with bookkeeping, accounting, transaction processing, and document management
We provide software tools only and do not replace licensed professionals.
3. Eligibility and Approved Countries
The Service is available only to adult individuals and entities not subject to U.S. export restrictions or sanctions. Not available to resident, national or businesses located in Iran, North Korea, Syria, Regions of Ukraine currently under sanctions (Crimea, Donetsk, Luhansk)
4. User Accounts
- You must create an account to access the Service and provide accurate information.
- You are responsible for safeguarding your login and all activity under your account.
- If acting for a business, you confirm you have authority to bind it.
- We may suspend or terminate accounts that violate these Terms.
5. Subscription and Payment Terms
- Subscriptions: The Service is offered on a recurring subscription basis (monthly or enterprise).
- Any time Cancellations: You may cancel your subscription at any time. Cancellation prevents future billing but does not refund payments already made.
- Refunds: Fees for used or partially used service periods are non-refundable.
- Price Changes: We may change pricing, run promotions, or apply geo-based discounts at our discretion. Price changes take effect on your next billing cycle.
- Payment Methods: By subscribing, you authorize us (or our payment processors) to charge your chosen payment method. Failed payments may result in suspension of Service.
6. Data Residency, Security, and Deletion
- Residency: Users may select a preferred data residency during signup. We have USA, EU (Belgium), and Canada storage options. Enterprise users can request more countries data storage.
- Security: We use SOC2 certified service providers MongoDB, Google, CloudFlare and Plaid for data storage and transaction processing respectively. We also implement 5 advanced and commercially reasonable security measures, including AES encryption, role-based access controls, and 2FA. Details at bookeeping.ai/security.
- Privacy: Users have the right to access, correct, or delete their personal and financial data in compliance with GDPR, CCPA, or other applicable data protection laws. Our Privacy Policy explains how we collect and use data, available at bookeeping.ai/privacy-policy.
- Deletion: Users may delete their data at any time through Settings → Company Settings. Deleted data enters a 7-day recovery window before permanent removal.
10. Accountants and Client Accounts
- Accountant Control: Accountants may add and manage client accounts within the Service.
- Data Ownership: Clients retain ownership of their financial data. Accountants are granted permission to access, process, and manage data only to the extent the client authorizes.
- Consent Requirement: Accountants are responsible for ensuring they have proper consent from clients before adding data or using platform features on their behalf.
- Disputes: We are not liable for disputes between accountants and clients, including financial inaccuracies, omissions, or compliance issues.
8. Platform Role
- Software Tool Only: Bookeeping.ai provides software that assists with bookkeeping, invoicing, document management, financial estimates, and related automation.
- Not a Professional Service: We are not accountants, auditors, tax advisors, or legal professionals. We do not provide certified financial, tax, or compliance services.
- AI Assistance, Not Guarantees: AI outputs (financial statements, tax reports, invoices, emails, or documents) are generated for convenience. They may contain inaccuracies and must not be treated as a substitute for professional review.
9. User Responsibilities
- Verification Duty: Users are solely responsible for verifying the accuracy of all AI-generated outputs before relying on them.
- Compliance: Users remain responsible for complying with all applicable accounting, tax, and record-keeping laws.
- Invoices & Reminders: We are a software to generate invoice. We are not liable for missed payments from your clients, disputes, or failed collections. Email Delivery is not guaranteed
- Drive & File Sharing: Users control sharing settings. We are not responsible for accidental disclosures or unauthorized access.
- Docs & eSignatures: We do not guarantee enforceability of contracts and electronically signed documents in all jurisdictions. Users must confirm validity before relying on them.
- AI Email: Users are solely responsible for the content of emails sent via our platform and compliance with spam and communication laws.
- Tax Estimates: Tax reports are estimates only. Users must consult licensed tax professionals before filing.
11. Intellectual Property
- Our Rights: The Service and its original content remain our exclusive property.
- Your Rights: You retain ownership of your data and uploaded content.
12. AI Disclaimer & Limitation of Liability
- We provide tools to ease bookkeeping; users are responsible for reviewing the output and confirming accuracy. Our services uses AI and may generate errors.
- Liability Cap: Our total liability is limited to the fees you paid us in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify and hold harmless Devi AI LLC from claims, losses, or damages arising from your misuse of the Service, reliance on AI outputs without verification, or violation of laws (including tax, spam, or contract laws).
14. Modifications
We may update or discontinue the Service or these Terms. Continued use after updates means you accept the changes.
15. Governing Law
These Terms are governed by the laws of Wyoming, USA. Non-US users may also have rights under local consumer laws, which prevail if they conflict with these Terms.
16. Contact Us
By using Bookeeping.ai, you confirm you understand that we are a software tool, not a substitute for professional advice, and you agree to these Terms.