1. Introduction
Devi AI LLC ("we", "us", or "our"), is the developer of product Bookeeping.ai, is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bookkeeping service.
Please note that this Privacy Policy applies specifically to product Bookeeping.ai. Devi AI LLC may produce other products or services that are governed by separate privacy policies.
Beta Status Disclaimer
Please note that Bookeeping.ai is currently in beta. While we strive for accuracy and reliability, we are not responsible for any errors that may occur during this phase. Users should use the service with this understanding
2. Information We Collect
Information You Provide:
- Account information (name, email, business details)
- Financial data (transactions, invoices, receipts)
- Communication data (emails, support inquiries)
Information Automatically Collected:
- Usage data (features used, interaction with the service)
- Device information (IP address, browser type, device type)
- Cookies and similar tracking technologies for authentication, and offer you personalized services.
3. How We Use Your Information
We use your information for purposes including:
- Providing and maintaining our service
- Improving and personalizing user experience
- Processing transactions and sending related information
- Responding to your requests and inquiries
- Sending administrative and marketing communications
- Detecting and preventing fraudulent or illegal activities
4. Data Storage and Security
4.1. Data Storage: We store all user data in secure MongoDB servers located in Ireland for global users. If a user requests a custom location, we accommodate such requests subject to availability.
4.2. Data Security: We employ robust security measures to protect your data. For full details of our security practices, please visit https://bookeeping.ai/en/security.
4.3. Third-Party Services:
- Cloudflare: We use Cloudflare to run scripts, application code, and save temporary analytics data. No personally identifiable information (PII) is stored with Cloudflare.
- OpenAI: We utilize OpenAI's language models to complete AI tasks. We do not store any user data with OpenAI.
5. Data Sharing and Disclosure
We may share your information in the following situations:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition
- With service providers who assist in our operations (subject to confidentiality agreements)
6. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Erasure of your personal data
- Restriction of processing of your personal data
- Data portability
- Objection to processing of your personal data
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request the deletion of your data by contacting us or by closing your account and delete your data from the dashboard.
9. AI Usage and Accuracy Disclaimer
Our service utilizes AI for various tasks. While we continually work to improve our AI systems, we cannot guarantee 100% accuracy. Users should use the AI-generated results with caution and are responsible for verifying important information. We are not liable for any consequences resulting from inaccuracies in AI-generated content or automated processes.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Third-Party Services
Our service uses third-party APIs and services to offer you features and functionality. We encourage you to read the privacy policies of any third-party services you use.
MongoDB:
- We use MongoDB Atlas for secure data storage.
- Your data is stored in MongoDB servers located in Ireland for global users, unless you've requested a custom location.
- MongoDB implements various security measures to protect your data, including encryption at rest and in transit.
- For more information, please review MongoDB's privacy policy at https://www.mongodb.com/legal/privacy-policy
Plaid API for Bank Connections:
- We use Plaid API to enable secure connections to your bank accounts.
- We obtain transaction data through Plaid but have read-only access.
- We cannot make any changes to your bank accounts or initiate transactions.
- For more information, please review Plaid's privacy policy at https://plaid.com/legal/#consumers
AI-Powered Text Analysis:
- We use OpenAI and Claude AI models to analyze text data.
- We do not send any user-identifying information to these services.
- The data sent for analysis is limited to text content relevant to bookkeeping tasks.
- We do not store any user data with OpenAI.
- For more information on their data practices, please refer to OpenAI's and Claude's respective privacy policies.
Google OCR for Receipt Processing:
- We utilize Google's Optical Character Recognition (OCR) technology to read and process receipt data.
- When you upload a receipt, the image data is sent to Google's OCR service for processing.
- We do not share any user-identifying information with Google during this process.
- The extracted text data is then used within our system for bookkeeping purposes.
- For more information on Google's data practices, please refer to Google's privacy policy.
12. AI and Automated Decision-Making
Our service uses AI to automate bookkeeping tasks. This may involve automated decision-making processes. You have the right to request human intervention, express your point of view, and contest any decision made by our AI systems.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: