1. Introduction
Devi AI LLC ("we", "us", or "our"), operating as Bookeeping.ai, is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered bookkeeping service.
2. Information We Collect
Information You Provide:
- Account information (name, email, business details)
- Financial data (transactions, invoices, receipts)
- Communication data (emails, support inquiries)
Information Automatically Collected:
- Usage data (features used, interaction with the service)
- Device information (IP address, browser type, device type)
- Cookies and similar tracking technologies for authentication, and offer you personalized services.
3. How We Use Your Information
We use your information for purposes including:
- Providing and maintaining our service
- Improving and personalizing user experience
- Processing transactions and sending related information
- Responding to your requests and inquiries
- Sending administrative and marketing communications
- Detecting and preventing fraudulent or illegal activities
4. Data Storage and Security
4.1. Data Storage: We store your data using globally known and highly trusted storage providers CloudFlare and MongoDB Atlas in the EU for EU users and in the US for users in the rest of the world. Users can request to store data in any region we support, subject to availability.
4.2. Data Security: We employ industry-standard security measures to safeguard your data. However, please be aware that no method of Internet transmission or electronic storage is completely secure, and we cannot ensure absolute protection.
5. Data Sharing and Disclosure
We may share your information in the following situations:
- With your consent
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a business transfer or acquisition
- With service providers who assist in our operations (subject to confidentiality agreements)
6. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal data, including:
- Access to your personal data
- Correction of inaccurate or incomplete data
- Erasure of your personal data
- Restriction of processing of your personal data
- Data portability
- Objection to processing of your personal data
To exercise these rights, please contact us using the information provided at the end of this policy.
7. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. You can request the deletion of your data by contacting us or by closing your account and delete your data from the dashboard.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Third-Party Services
Our service uses third-party APIs and services to offer you features and functionality. We encourage you to read the privacy policies of any third-party services you use.
Plaid API for Bank Connections:
- We use Plaid API to enable secure connections to your bank accounts.
- We do not store your bank login credentials.
- Our access is limited to reading transaction data.
- For more information, please review Plaid's privacy policy at https://plaid.com/legal/#consumers
AI-Powered Text Analysis:
- We use OpenAI and Claude AI models to analyze text data.
- We do not send any user-identifying information to these services.
- The data sent for analysis is limited to text content relevant to bookkeeping tasks.
- For more information on their data practices, please refer to OpenAI's and Claude's respective privacy policies.
Google OCR for Receipt Processing:
- We utilize Google's Optical Character Recognition (OCR) technology to read and process receipt data.
- When you upload a receipt, the image data is sent to Google's OCR service for processing.
- We do not share any user-identifying information with Google during this process.
- The extracted text data is then used within our system for bookkeeping purposes.
- For more information on Google's data practices, please refer to Google's privacy policy.
12. AI and Automated Decision-Making
Our service uses AI to automate bookkeeping tasks. This may involve automated decision-making processes. You have the right to request human intervention, express your point of view, and contest any decision made by our AI systems.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: